From Reader Reviews

“The Best book out there on Japanese working with Americans”




“The book engages us through stories about common cross-cultural problems in the  workplace between Japanese businesspeople and their western counterparts”


“Unlike most books about Japan or Japanese business, this book is grounded in reality”




“This book is a must read for both Japanese and American business people working together”




“Worth noting is the balance the author manages to strike between telling a narrative and creating teachable moments”


“This is a  must read not only for Japanese currently working, or considering working in western organizations, but anyone who’s looking to improve their   understanding about perspective/expectations in the workplace”







“Finally, a book that accurately describes my experience as a foreign manager in Japan”




“The recurring message, and strength of the book, is that knowing about cross cultural differences is not enough”




“I could identify with the characters while at the same time gain new insights why my Japanese colleagues”




“As someone who has managed many Japanese employees throughout my career, I found myself  nodding in agreement through every chapter in Step Up




“I liked that this book explains everything in situational setting and doesn't give any right or wrong. The examples are also quite realistic and easy to understand.”





“This book is perfect for unraveling trans-cultural management confusion”




“It leveraged the power of story-telling to make the concepts digestible - even   for ESL readers” 

“Easy to read with not a dull moment” 

“The  situations in the book would often require me to re-read a chapter, as my mind would wander to the all too familiar real situations in my own workplace”




“Highly recommend to anyone working in multicultural setting especially for Japanese people working or planning to work in Western companies!”


“I’ve built my career being a bridge-builder between Asian culture and Western culture, and this book could wipe-out my competitive advantage”